Please help us manage appointment requests

Please help us manage appointment requests

Mondays are our busiest day, we receive around three times as many appointment requests as on any other day of the week.

To help us prioritise patients who need urgent clinical attention, we kindly ask that if your request is not urgent and does not need to be dealt with within 24 hours, you submit it on any other day of the working week.

This will help us ensure that our team can focus on those who need urgent care on Mondays.  

If you submit a request which is clinically reviewed as a routine request, you may not get a same day response.

Thank you for your understanding and cooperation.

Page last reviewed: 11 November 2026